ak144 Privacy Policy

Overview

Our Commitment to Your Privacy

ak144 is committed to protecting the privacy and security of every registered player. This Privacy Policy describes the types of personal information we collect, the purposes for which we use it, with whom we may share it, and the measures we take to keep it secure. This Policy applies to all users who access or use the ak144 website at ak144.org, including all associated games, promotions, and account services.

By registering an account or otherwise using the ak144 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any part of this Policy, you should not use the ak144 platform.

Section 1

Information We Collect

ak144 collects personal information in three principal ways: information you provide directly when registering and using our services, information generated automatically through your use of the platform, and information obtained from third-party service providers where necessary for platform operation and regulatory compliance.

Information You Provide Directly

• Registration data: full name, date of birth, email address, mobile number, and residential address submitted when creating your ak144 account.
• Identity verification documents submitted during KYC: national ID card, passport, or driving licence, together with proof of address.
• Payment information: mobile wallet identifiers (bKash, Nagad, Rocket, Upay) and bank account details used for deposits and withdrawals. Full card or wallet credentials are never stored by ak144.
• Communications: messages sent to our support team by email, including the content of those communications and associated metadata.

Automatically Collected Information

• Device and connection data: IP address, device type, operating system, browser type and version, and mobile network information.
• Usage data: pages visited, games played, bets placed, session duration, click patterns, and navigation paths through the platform.
• Transaction data: the complete history of deposits, withdrawals, bonuses credited or debited, and game wager and outcome records.
• Cookies and similar tracking technologies: session identifiers, preference cookies, and analytics cookies as described in the Cookies section below.

Information from Third Parties

• Payment processors (bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank): receive only the transaction data necessary to process your payment and confirm its status.
• Identity verification services: results of automated document checks conducted as part of the KYC process to confirm your identity and age.
• Responsible gaming databases: self-exclusion registry checks to ensure that players who have excluded themselves from gambling services are not permitted to register or play.

Section 2

How We Use Your Information

ak144 processes personal data only for specific, legitimate purposes. We do not process personal data in ways that are incompatible with the purposes described below.

• Account creation, identity verification, and authentication: to register your account, confirm your identity, and enable secure login to the ak144 platform.
• Payment processing: to facilitate deposits via bKash, Nagad, Rocket, Upay, and approved bank transfers, and to process withdrawal requests promptly and accurately.
• Platform operation and improvement: to deliver games and betting markets reliably, diagnose technical issues, and enhance the overall user experience based on aggregated usage data.
• Legal and regulatory compliance: to meet obligations under applicable anti-money laundering (AML), counter-terrorism financing (CTF), and responsible gaming regulations, including reporting obligations to relevant authorities.
• Customer support: to respond to your enquiries, resolve disputes, and provide assistance with account, payment, or responsible gaming matters.
• Marketing and promotions: to send you bonus offers, tournament announcements, and seasonal promotions relevant to your gameplay preferences — only where you have consented or where we have a legitimate interest. You may opt out at any time.

Section 3

Legal Basis for Processing

ak144 processes personal data under one or more of the following legal bases, depending on the specific processing activity:

• Contractual necessity: processing required to perform the contract between you and ak144, such as account registration, payment processing, and delivering games and betting markets.
• Legal obligation: processing necessary to comply with applicable law, including AML and CTF reporting obligations and age verification requirements.
• Legitimate interests: processing for fraud prevention, platform security, responsible gaming monitoring, and service improvement, where those interests are not overridden by your privacy rights.
• Consent: processing for direct marketing communications, where we rely on your explicit opt-in. You may withdraw consent at any time by contacting [email protected].

Section 4

Sharing Your Information

ak144 does not sell, rent, or trade your personal information. We may share your data with carefully selected third parties only in the circumstances described below.

Service Providers and Partners

• Payment processing partners: receive only the transaction data necessary to process your payment and confirm its status. This includes bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, and BRAC Bank.
• Game providers (Pragmatic Play, Evolution Gaming, Spribe, Ezugi, and others): receive a pseudonymous player identifier and session token to authenticate your game session. They do not receive your full name, address, or payment details.
• Identity verification and KYC service providers: receive the identity documents you submit for the purpose of verifying your identity and age, and return a verification result to ak144. These providers are contractually prohibited from using your documents for any other purpose.

Legal and Regulatory Disclosures

ak144 may disclose your personal data to law enforcement agencies, regulatory bodies, or courts where required to do so by applicable law or a valid legal order. Where permitted by law, we will notify you of such a request before complying.

Business Transfers

In the event of a merger, acquisition, or sale of all or a substantial part of ak144's business or assets, your personal data may be transferred to the successor entity as part of that transaction. You will be notified of any such transfer, and your rights under this Policy will be preserved.

Section 5

Cookies and Tracking Technologies

ak144 uses cookies and similar tracking technologies to provide a seamless and personalised experience on our platform. Cookies are small text files placed on your device when you visit our website. The following categories of cookies are used:

• Strictly necessary cookies: essential for platform operation, enabling core functions such as account login, session management, and security token validation. These cannot be disabled.
• Functional cookies: remember your preferences such as language selection and last-visited game category to improve usability on return visits.
• Analytics cookies: collect aggregated, anonymised data about how users navigate the platform — pages visited, time spent, and interaction patterns — to help us identify areas for improvement.
• Session security cookies: time-limited tokens used to maintain the integrity of your authenticated session and protect against cross-site request forgery attacks.

You may configure your browser to refuse or delete cookies. Disabling strictly necessary cookies will impair platform functionality and may prevent you from logging in or completing transactions. Disabling analytics and functional cookies will not affect your ability to use the core platform.

Section 6

Data Retention

ak144 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law or legitimate business need. Account and identity data is retained for a minimum of five years following account closure, in line with standard AML record-keeping obligations. Transaction records are retained for a minimum of five years from the date of each transaction. Communications with our support team are retained for three years from the date of the communication.

When your personal data is no longer required for the purpose for which it was collected, and no legal retention obligation applies, ak144 will either securely delete it or anonymise it so that it can no longer be linked to you. You may request deletion of your data at any time by contacting [email protected], subject to any overriding legal retention requirements.

Section 7

Data Security

ak144 implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, alteration, disclosure, or destruction. Our security infrastructure includes:

• SSL/TLS encryption for all data transmitted between your browser or mobile device and the ak144 servers, ensuring data in transit cannot be intercepted.
• Encrypted storage of sensitive data at rest, including identity documents and payment method identifiers. Passwords are stored using a one-way cryptographic hash and are never stored in plain text.
• Access controls that restrict internal access to personal data on a strict need-to-know basis. Staff with access to personal data are subject to confidentiality obligations and regular security training.
• Regular security assessments, penetration testing, and vulnerability scanning to identify and remediate weaknesses in our infrastructure before they can be exploited.

Despite these measures, no security system is impenetrable. In the event of a personal data breach that poses a risk to your rights and freedoms, ak144 will notify affected users without undue delay and take all necessary steps to contain and remediate the breach.

Section 8

Your Privacy Rights

As a user of ak144, you have the following rights in relation to your personal data. To exercise any of these rights, please contact our support team at [email protected]. We will respond to all valid requests within a reasonable period, typically within 30 days.

• Right of access: you may request a copy of all personal data ak144 holds about you, including the categories of data, the purposes of processing, and details of any third parties with whom it has been shared.
• Right to rectification: you may request correction of any inaccurate or incomplete personal data we hold about you. You may also update basic account information directly through your account settings.
• Right to erasure: you may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to legal retention obligations. ak144 cannot delete data that must be kept under AML or other applicable regulations.
• Right to restriction of processing: you may request that ak144 restricts the processing of your personal data in certain circumstances, for example while the accuracy of data you have disputed is being verified.
• Right to data portability: where processing is carried out by automated means on the basis of your consent or a contract, you may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to object: you may object at any time to the processing of your personal data for direct marketing purposes. You may also object to processing on the basis of legitimate interests, though ak144 may continue processing if it can demonstrate compelling legitimate grounds that override your interests.

ak144 will not charge a fee for handling privacy rights requests unless the request is manifestly unfounded or excessive. We may need to verify your identity before processing a request to protect against unauthorised access.

Section 9

Children's Privacy

ak144 is strictly an adult platform. We do not knowingly collect personal data from any person under the age of 21. If you are under 21, you must not use ak144 or submit any personal information to us. If ak144 becomes aware that personal data has been collected from a person under 21 without verifiable parental consent, we will take immediate steps to delete that information and close the associated account. If you believe a minor has registered on ak144, please contact us immediately at [email protected]. 21+ only.

Section 10

Changes to This Privacy Policy

ak144 reserves the right to update this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or platform features. When material changes are made, we will post the revised Policy on this page with an updated Last Updated date and, where appropriate, notify registered users by email.

Your continued use of the ak144 platform after the revised Policy has been posted constitutes your acceptance of the changes. We encourage you to review this page periodically to stay informed about how we protect your information.

Contact

Privacy Enquiries

If you have any questions, concerns, or requests relating to this Privacy Policy or to ak144's handling of your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within two business days during Bangladesh Standard Time business hours.

Email: [email protected]